Pinch A Penny Pool Patio Spa

Increíble lugar. Excelente atención, muy buenos trabajadores.

This was my first time visiting this store and unfortunately I received terrible customer service. I wasn’t greeted when I walked in instead, I was just stared at. I had to initiate the conversation and ask for help myself. When I had questions about a product I felt like a bother. Then while I was in the middle of asking another question another customer walked in and the employee immediately left me to help them instead. I would never spend my money here or return. Kindness and basic customer service go a long way.

They have been cleaning our pool. The algae building up and they didn't even address it. We had to call them and have them try fixing it. It's still not fixed and it's been a month. They are the worst. They won't give you a straight answer or a call back. I'm switching companies.

Clogged the pipes with chlorine powder and had said the algae wpuld go away. I had to manually take out all the chlorine powder because the pressure on the filter was extremely low. Algae has been here for more than a month and they haven’t done anything about it. We keep asking them to check the filter and the pressure, always say it’s good and clearly it’s not… Do NOT recommend!!

Worst pool company ever! Beware! They use old metal wire brushes that need replaced. We found 30 metal wires in our pool which caused injuries to guests and kids. Contacted the store 10 times without a call back or resolution. The store owner, Javier, called me 10 times when we signed up for my credit card information, but would not call me back when the I desperately called for help or a resolution. Other neighbors complained about their communication as well. Be careful!

Their weekly service is great! They are always helpful and quick with any problems you have or items you need.

Great service, super friendly and knowledgeable staff, and the owner is super attentive to our needs! 10 out of 10!